Shipping policy

Effective date: August 7, 2026

Welcome to Velore Beauty! We are committed to getting your magnetic lashes to you as quickly and smoothly as possible. Please review our shipping policy below for details on how we process and ship your orders.

1. Order Processing Time

  • All orders are processed within 24 hours (Monday through Friday, excluding weekends and major holidays).

  • Once your order has been processed and shipped, you will receive a confirmation email containing your tracking number so you can monitor your package every step of the way.

2. Shipping Rates & Delivery Estimates

We offer fast and reliable shipping options to ensure your new lashes arrive right on time:

  • Lightning-Fast Delivery (48 Hours):

    • Delivery time: Within 48 hours of processing.

    • Perfect for when you need your glam look right away!

  • Standard Shipping:

    • Delivery time: Typically 3–5 business days.

3. Free Shipping

  • We are proud to offer FREE Standard Shipping on all orders over $50.

  • The free shipping option will automatically apply at checkout once your cart total reaches the $50 threshold.

4. International Shipping

  • Currently, we ship to [insert regions/countries, e.g., the United States, Canada, and select international locations].

  • International shipping times may vary depending on customs processing and local postal carriers. Any import duties or taxes applicable upon arrival are the responsibility of the customer.

5. Incorrect Address Disclaimer

  • It is the customer's responsibility to ensure that the shipping address entered at checkout is correct. We strive to process orders quickly, so if you notice a mistake, please contact us immediately at [insert your support email, e.g., support@velorebeauty.com]. If the package has already been shipped, we cannot be held responsible for packages sent to an incorrect address provided by the customer.

6. Lost or Damaged Packages

  • If your package is lost in transit or arrives damaged, please reach out to our customer support team at [insert your support email] within 7 days of the estimated delivery date, and we will do our absolute best to make it right.

Have questions?

If you need any further assistance regarding your shipment, feel free to contact our 24/7 support team via our contact page.